Licensed Application End User License Agreement
Last updated: July 20, 2026 · Streamflex · Application Provider: RA Apps LTD
Related documents (please read together):
- Privacy Policy (required by Apple for App Store apps)
- Terms of Use (product rules, free vs Premium, subscription disclosures)
- Support
- Apple Standard EULA (reference): apple.com/legal/.../stdeula
In App Store Connect you may attach this Custom EULA URL (or paste its text). If you do not provide a Custom EULA, Apple’s Standard EULA applies by default. Providing this Custom EULA makes RA Apps LTD the licensor for Streamflex.
Parties and definitions
“Licensed Application” means the Streamflex mobile application made available through the Apple App Store, including any updates, content, materials, or services accessible from or purchased within the app (for example Streamflex Premium via In-App Purchase).
“Licensor” / “Application Provider” / “we” means RA Apps LTD, a private limited company registered in England and Wales (company number 17027556), registered office: 128 City Road, London, United Kingdom, EC1V 2NX; incorporated 11 February 2026; company status: Active. Contact: support@raapps.site.
“You” means the individual end user who downloads or uses the Licensed Application.
Your license to the Licensed Application under this Custom EULA is granted by RA Apps LTD (not by Apple), except for any Apple-owned software or services. RA Apps LTD reserves all rights in and to the Licensed Application not expressly granted to you.
What Streamflex is (for clarity)
Streamflex is a streaming guide: it helps you discover movies and TV shows and see where titles are listed on third-party OTT platforms. It does not stream, host, or play full video content; it does not provide a VPN; and Premium only unlocks additional multi-region availability information. Full product rules are in the Terms of Use.
a. Scope of License
Licensor grants to you a nontransferable license to use the Licensed Application on any Apple-branded products that you own or control and as permitted by the Usage Rules set forth in the Apple Media Services Terms / App Store terms (the “Usage Rules”).
The terms of this Custom EULA will govern any content, materials, or services accessible from or purchased within the Licensed Application (including auto-renewable subscriptions and free trials for Streamflex Premium), as well as upgrades provided by Licensor that replace or supplement the original Licensed Application, unless such upgrade is accompanied by a new EULA.
Except as provided in the Usage Rules, you may not distribute or make the Licensed Application available over a network where it could be used by multiple devices at the same time. You may not transfer, redistribute, or sublicense the Licensed Application and, if you sell your Apple Device to a third party, you must remove the Licensed Application from the Apple Device before doing so.
You may not copy (except as permitted by this license and the Usage Rules), reverse-engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Licensed Application, any updates, or any part thereof (except as and only to the extent that any foregoing restriction is prohibited by applicable law or to the extent as may be permitted by the licensing terms governing use of any open-sourced components included with the Licensed Application).
b. Consent to Use of Data
You agree that Licensor may collect and use technical data and related information — including but not limited to technical information about your device, system and application software, and peripherals — that is gathered periodically to facilitate the provision of software updates, product support, and other services to you (if any) related to the Licensed Application.
How we process personal and technical data (including TMDB catalogue requests, availability data providers, and Apple In-App Purchase status) is described in our Privacy Policy. Streamflex does not use Firebase Analytics or OneSignal. Where required by law, we process data on the legal bases set out in the Privacy Policy. Licensor may use technical information in a form that does not personally identify you to provide the Licensed Application and related services.
c. In-App Purchases and subscriptions
Certain features of the Licensed Application (Streamflex Premium) may be offered for purchase as auto-renewable subscriptions or other In-App Purchases through Apple. Payment will be charged to your Apple ID account. Subscription terms (including price of US$1.99 per month or local equivalent, 7-day free trial where offered, auto-renewal, and cancellation) are described in the Terms of Use and at the point of purchase in the App Store.
Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period. You manage and cancel subscriptions in your Apple ID account settings (Settings → [Your Name] → Subscriptions). Refunds are handled by Apple under Apple’s policies.
Purchasing Premium does not grant a license to stream copyrighted video content or to access third-party OTT catalogues without those services’ own subscriptions.
d. Termination
This Custom EULA is effective until terminated by you or Licensor. Your rights under this Custom EULA will terminate automatically if you fail to comply with any of its terms. Upon termination, you must cease all use of the Licensed Application and delete all copies of the Licensed Application in your possession. Provisions that by their nature should survive (including disclaimers, limitations of liability, and ownership) shall survive termination.
e. External Services
The Licensed Application may enable access to Licensor’s and/or third-party services and websites (collectively and individually, “External Services”), including without limitation: The Movie Database (TMDB) APIs, JustWatch-related availability data, Apple’s App Store / StoreKit services, and links or references to third-party OTT platforms (e.g. Netflix, Disney+, Prime Video). The Licensed Application does not use Firebase Analytics or OneSignal.
You agree to use the External Services at your sole risk. Licensor is not responsible for examining or evaluating the content or accuracy of any third-party External Services, and shall not be liable for any such third-party External Services. Data displayed by the Licensed Application or any External Service (including availability listings, ratings, and metadata) is for general informational purposes only and is not guaranteed by Licensor or its agents.
You will not use the External Services in any manner that is inconsistent with the terms of this Custom EULA or that infringes the intellectual property rights of Licensor or any third party. You agree not to use the External Services to harass, abuse, stalk, threaten, or defame any person or entity, and that Licensor is not responsible for any such use.
External Services may not be available in all languages or in your Home Country, and may not be appropriate or available for use in any particular location. To the extent you choose to use such External Services, you are solely responsible for compliance with any applicable laws and with third-party terms (including OTT platform terms). Licensor reserves the right to change, suspend, remove, disable, or impose access restrictions or limits on any External Services at any time without notice or liability to you.
f. NO WARRANTY
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE LICENSED APPLICATION IS AT YOUR SOLE RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE LICENSED APPLICATION AND ANY SERVICES PERFORMED OR PROVIDED BY THE LICENSED APPLICATION ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND LICENSOR HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE LICENSED APPLICATION AND ANY SERVICES, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND OF NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY LICENSOR OR ITS AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SHOULD THE LICENSED APPLICATION OR SERVICES PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU.
Without limiting the foregoing, Licensor does not warrant that movie/TV metadata or OTT availability listings will be complete, current, or error-free.
g. Limitation of Liability
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL LICENSOR BE LIABLE FOR PERSONAL INJURY OR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE LICENSED APPLICATION, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE) AND EVEN IF LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU.
In no event shall Licensor’s total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the greater of (i) the amount you paid to Licensor for the Licensed Application or in-app purchases in the twelve (12) months preceding the claim, or (ii) fifty dollars (US$50.00). The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.
h. Export control
You may not use or otherwise export or re-export the Licensed Application except as authorized by United States law and the laws of the jurisdiction in which the Licensed Application was obtained. In particular, but without limitation, the Licensed Application may not be exported or re-exported (a) into any U.S.-embargoed countries or (b) to anyone on the U.S. Treasury Department’s Specially Designated Nationals List or the U.S. Department of Commerce Denied Persons List or Entity List. By using the Licensed Application, you represent and warrant that you are not located in any such country or on any such list. You also agree that you will not use these products for any purposes prohibited by United States law, including, without limitation, the development, design, manufacture, or production of nuclear, missile, or chemical or biological weapons.
i. U.S. Government end users
The Licensed Application and related documentation are “Commercial Items”, as that term is defined at 48 C.F.R. §2.101, consisting of “Commercial Computer Software” and “Commercial Computer Software Documentation”, as such terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202, as applicable. Consistent with 48 C.F.R. §12.212 or 48 C.F.R. §227.7202-1 through 227.7202-4, as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are being licensed to U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein. Unpublished rights reserved under the copyright laws of the United States.
j. Governing law
Except to the extent mandatory consumer law provides otherwise, this Custom EULA and the relationship between you and RA Apps LTD shall be governed by the laws of England and Wales, excluding its conflicts of law provisions. You and RA Apps LTD agree that the courts of England and Wales shall have jurisdiction to resolve disputes arising from this Custom EULA, without prejudice to mandatory rights to bring proceedings in your country of residence if you are a consumer.
If you are a consumer resident in any European Union country or Switzerland, Norway, or Iceland, you may also benefit from the mandatory consumer protection provisions of the law of your usual place of residence, and may bring proceedings in the courts of that place.
Specifically excluded from application to this Agreement is the United Nations Convention on Contracts for the International Sale of Goods.
Your relationship with Apple (including App Store purchases and Apple Media Services) remains subject to Apple’s applicable terms, which may be governed as set out in Apple’s Standard EULA and related Apple legal documents.
k. Apple as third-party beneficiary
You acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of this Custom EULA, and that, upon your acceptance of this Custom EULA, Apple will have the right (and will be deemed to have accepted the right) to enforce this Custom EULA against you as a third-party beneficiary thereof, to the extent applicable to licensed applications distributed through the App Store.
You and RA Apps LTD acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Licensed Application. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Licensed Application. Apple is not responsible for addressing any claims by you or any third party relating to the Licensed Application or your possession and/or use of the Licensed Application, including but not limited to: (i) product liability claims; (ii) any claim that the Licensed Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation. In the event of any third-party claim that the Licensed Application or your possession and use of the Licensed Application infringes that third party’s intellectual property rights, RA Apps LTD (not Apple) will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim, to the extent required under this Custom EULA and applicable law.
Questions, complaints, or claims with respect to the Licensed Application should be directed to:
RA Apps LTD
Company number: 17027556
128 City Road, London, United Kingdom, EC1V 2NX
Email: support@raapps.site
l. Contact and related policies
Support and legal notices: support@raapps.site
- Privacy Policy — how we handle data
- Terms of Use — free vs Premium, acceptable use, product rules
- Apple Standard EULA — Apple’s reference Standard EULA
m. Entire agreement
This Custom EULA, together with the Privacy Policy and Terms of Use (and any in-app purchase disclosures shown by Apple at purchase), constitutes the entire agreement between you and RA Apps LTD regarding the Licensed Application and supersedes prior agreements on the same subject. If any provision is held unenforceable, the remaining provisions will continue in full force and effect.
This Custom EULA is modelled on Apple’s Standard Licensed Application EULA for App Store distribution. It is not formal legal advice. Consider solicitor review before commercial launch if required for your risk profile.